Author Archive

Wildcard Glossary

Wildcards are available to help customize your emails and reports.
All Custom Fields created automatically have a Wildcard created.

Alt_Confirmation_NumberAlternate Reservation Confirmation Number entered on Corporate; Travel Agent; Wholesaler; Channel reservations.
Alt_Grid_LabelAlternate Grid label listed in Reservation.
Cancel_AmountReservation charges cancelled.
Cancel_CommentsComments entered into the Cancellation Comments box at the time of cancellation.
Cancel_Date: Date the reservation was canceled.
Cancel_Description: Description of Cancellation Fee, and amount of fee charged at cancellation.
Cancel_TruncAmount: Cancellation Fee, minus any cent value.
Client_Default_ImageDefault Image uploaded to the Client’s file.
Client_PasswordClient’s Online Password.
Client_Username: Client’s Online Username.
Confirmation_NumberReservation Confirmation number.
Document_LinksPDF Global/Unit Type documents.
Frontdesk_Rez_Number: Reservation number.
Group_Email_CommentComment entered to display on the Group Confirmation Email sent out.
Group_Summary_Custom: Displaying group reservation list including Check-In Date only, and Group totals..
Group_Summary_DetailDisplaying group reservation list including Check In and Check Out date, and Group totals.
Guest_Address1: Address listed in Address Line 1 in the Reservation (and Client Editor).
Guest_Address2: Address listed in Address Line 2 in the Reservation (and Client Editor).
Guest_CityCity listed in Reservation (and Client Editor).
Guest_Co_First_NameClient’s Partner’s First Name.
Guest_Co_Last_NameClient’s Partner’s Last Name.
Guest_EmailEmail Address entered in the Reservation (and Client Editor).
Guest_Fax_NumberFax number listed in Reservation (and Client Editor).
Guest_First_NameClient’s First Name.
Guest_Full_NameClient’s Full Name.
Guest_Last_NameClient’s Last Name.
Guest_MemberIDMember ID listed in Client Editor.
Guest_PhonePhone number listed in Reservation (and Client Editor).
Guest_Mobile_Phone: Client’s mobile phone number.
Guest_PostalPostal Code number listed in Reservation (and Client Editor).
Guest_Prov_StateState listed in Reservation (and Client Editor).
Member_Address1: Address listed in Address Line 1 on the Reservation (and Client Editor).
Member_Address2: Address listed in Address Line 2 on the Reservation (and Client Editor).
Member_City: City listed in Reservation (and Client Editor).
Member_Co_First_NameGroup Booking Summary Client’s Partners First Name.
Member_Co_Last_NameGroup Booking Summary Client’s Partners Last Name.
Member_Fax_Number: Fax number listed in Reservation (and Client Editor).
Member_First_Name: Group Booking Summary Client’s First Name.
Member_Full_Name: Group Booking Summary Client’s Full Name.
Member_Last_Name: Group Booking Summary Client’s Last Name.
Member_PhonePhone number listed in Reservation (and Client Editor).
Member_Postal: Postal Code number listed in Reservation (and Client Editor).
Member_Prov_StateState listed in Reservation (and Client Editor).
Occupant_DetailsOccupants on the reservation.
Online_Product_Sales: Products sold online.
Pin_Card_NumberAssigned Security Gate Pin Code.
Quote_Client_Name: Client name associated with the quote.
Quote_Comments: Comments associated with the quote.
Quote_Confirmation_Number: Confirmation number associated with the quote.
Quote_Made_Date: Comments associated with the quote.
Quote_Expiry_Date: The expiry date of the quote.
Quote_Product_Sales: Product Sales associated with the quote.
Quote_Sum_Charges: The sum of charges associated with the quote.
Report_LinksAttached Reservation reports – Confirmation letters, Tax Receipts/Invoices.
Rez_Arrival_Time: The arrival time listed on the reservation.
Rez_Balance_DueCurrent Balance of Reservation.
Rez_Charges: Charges associated with Reservation.
Rez_Check_Out_Date: Reservation Check-Out Date.
Rez_Check_Out_Date_Long_Day_FormatReservation Check Out Date with day.
Rez_Comments1: Client Comments entered at the time of booking (Online Reservations).
Rez_Comments2: Comments entered into the reservation by Employees.
Rez_Create_Time: When the Reservation was made.
Rez_Departure_Time: Departure time listed on the reservation.
Rez_Deposit_Policy: Deposit Policy assigned to the reservation.
Rez_Deposits: Deposits Paid amount.
Rez_Discount: Amount that has been discounted off the reservation.
Rez_Email_Comment: Email comment associated with the reservation.
Rez_Number: Reservation Number.
Rez_Number_Of_Nights: Length of reservation.
Rez_Number_Of_People: Number of Occupants entered in the reservation.
Rez_Number_Of_Pets: Number of Pets entered in the reservation.
Rez_Open_Date: Check In date of reservation.
Rez_Open_Date_Long_Day_FormatCheck In date of reservation with day.
Rez_PaymentsPayments made to the reservation.
Rez_Promo_code: The promo code associated with the reservation.
Rez_Rate_Group: The rate group associated with the reservation.
Rez_Rate_Per_NightDaily Rate of the reservation.
Rez_Refund_Payment: Payment amount refunded at time of cancellation.
Rez_Total_Tax: Total amount of Tax associated with the reservation.
Rez_Unit_Label: Assigned Unit to the reservation.
Robot_Address1Business address entered in Business Setup > 1. Business Info Address Line 1.
Robot_Address2: Business address entered in Business Setup > 1. Business Info Address Line 2.
Robot_CityBusiness city entered in Business Setup > 1. Business Info.
Robot_Country: The country the business is located in.
Robot_DirectionsText entered in the Directions panel in Business Setup > 8. Unit Type Policy Description.
Robot_EmailBusiness Email address listed in 1. Business Info.
Robot_Fax_NumberBusiness Fax number entered in 1. Business Info.
Robot_NameBusiness Name.
Robot_PhoneBusiness Phone Number entered in 1. Business Info.
Robot_PostalBusiness Postal Code.
Robot_Tax_Number: Business Tax Number.
Robot_Website: Business Website Address entered in 1. Business Info.
Security_DepositsSecurity Deposit Amount applied/paid on reservation.
Standard_MsgText entered in the Email Confirmation Text panel in 8. Unit Type Policy Description.
System_DateCurrent date.
Tax_DetailsLists of taxes and amounts applied to reservation.
Terms_And_ConditionsInformation entered in Business Terms & Conditions panel in 8. Unit Type Policy Description.
Total_Incl_TaxReservation tax amount.
Type_Cancel_PolicyCancellation Policy for the Unit Type.
Type_Checkin_Time: Check-In time set in the Unit Type setup.
Type_Checkout_Time: Check Out time set in the Unit Type setup.
Type_General_PolicyGeneral Policy text entered in 8. Unit Type Policy Description > General Policy text panel.
Type_LabelUnit Type Name.
Type_Long_NameUnit Type Long Name.
Vehicle_Desc: Vehicle Description entered in the reservation.

RezExpert – The Account Management Booklet

 

 

This booklet contains information on the RezExpert Account Management Module. Click here to view the booklet.

Widget Generator for your Website

The Widget Generator will allow for an additional booking section to your website.
Your guests will be able to enter in their required stay dates & number of occupants to have the available Unit Types and Units display for that date range/occupant selection.

1. Location

Click on a Menu button, select the Admin tab to click on Widget Generator under the Administrative section.

2. Setup

Mobile: Displays the information in a stacked/vertical view.  If not selected, the Widget display will be horizontal.
Enable Unit Type Selection: To display Unit Types in a drop down (with the # of units available during the date range selected). This will allow the guest to choose the required Unit Type and enter in the number of guests required, once selected the guest will be directed to that Unit Type’s availability grid for booking.
Title: Text to display at the top of the widget. Doesn’t need to be set.
Check-In Text: Text to display with the Check-In Date selector. For example, Arrival Date
Check Out Text: Text to display with the Check Out Date selector. For example, Departure Date
Button Text: Text to display on the button to proceed with the booking. For example, Book Now
Date Format: Enter in the date display format required. This is a standard date format, for example, dd-mm-yy or mm, dd, yy.
Unit Type Selector Text: Text to display above the Unit Type selector drop down.
Colors: The colors of the widget can be configured to the business’s preference.
Required HTML Header Content: This information needs to be passed onto your website designer to embed onto the website.  Copy content and paste in email for the website designer.
Required HTML Body Content: This information needs to be passed onto your website designer to embed onto the website. Copy content and paste in email for the website designer.

3. Preview

This is a dynamic page and there is no Submit button to save changes.
Any changes to the Widget page (during setup) will automatically update the HTML Header and Body Content.
RezExpert will not save the created Widget for future reference, so it is essential that the design is completed and sent to the website designer prior to moving to a different area of RezExpert or logging out.
The Preview button is available to preview the Widget settings.

Mobile Enabled:

 

 

 

Mobile Not Enabled:

 

Click here to view the Help Document PDF

Shopping Cart on the Online Booking Page

Shopping Cart will allow guests to book multiple reservations for different times of the year and pay their total in one payment.
Contact your RezExpert Support Tech to enable the Shopping Cart module.

Shopping-Cart

RezExpert – The Online Reservations Booklet

 

This booklet contains information on the RezExpert Online Reservations & Rules Management Module. Click here to view the booklet.

RezExpert – The Wholesalers Module

Status

Do you have a technical issue with RezExpert? View the status website to keep up to date with any problems or issues. Find out if it is a local issue or one that affects all users. Visit https://status.rezexpert.com/ to keep up to date.

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