Author Archive

90 Day Password Requirement

Hi and Happy New Year to you, We at DigitalRez look forward to a productive and excited year with your assistance.

Please note that we have a security feature in place, where you are required to change your password every 90 days for PCI compliance and a measure against your system being breached.

You will see a pop up prompting you to change your password at least 2 weeks before your current password expires, please make an effort to change and update your password during this time.

In the event your business is closed for any extended time and you didn’t see the prompt, you will be required to use the reset password process. This will require using your unique email address associated with your login and the business number (located to the top right of the reservation system) or call us at 888 836-3590 Ext. 1 to request your business number.

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We further urge you to update your business records to reflect this number when calling for support instead of using the old gold key or any other codes from ROS which were previously used.

Again, let us wish you and your business a great and productive 2017.  Keep an eye out for new features, processes, and updates to come throughout the year.

Thank you.

RezExpert – The Down to the Minute Module

Highlighting the Down to the Minute module within RezExpert, the Campground, RV Reservation and Property Management software.

FAQ – How do I send a confirmation to a different Email?

  • Select the Reservation and open the Guest Folio
  • Within the Client Details, enter in the alternate email into the Secondary Email field.
  • Press Submit to finalise the update.
  • Click Print Other, select the Email confirmation and select the email recipients

Merry Christmas

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Assigning a WiFi Password to Check-in Forms…

Assign WiFi password to a check-in form:

  • Go to Setup > Business Setup > 8. Unit Type Policy Editor.
  • Expand the Unit Type Policy Description panel, and click the Global tab.
  • Add the required text to the Check in Form text panel. Check to be sure it looks uniformed to you.
  • Selecting the Check In Form with Detail will display the entered text/information.  (If this Check In form option is not appearing in your “Print Selector – Check in”, contact Support to enable the Check in Form.

The Campfire Travel E-Magazine – December Edition

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The December edition of the Campfire Travel E-Magazine will be available soon. Watch this space.

Do you want your campground or resort featured in the Campfire Travel E-Magazine? How about having your campground or resort listed on the Campfire Travel Directory website? Contact Chedall LLC now at 302 – 319 – 2114 for more information. View the directory website at https://campfiretravel.com/search/ and the Campfire Travel community website https://campfiretravel.com/community/ where you can sign up to view the Campfire Travel E-Magazine.

RezExpert – The Waiting List Module

Highlighting the Waiting List module of RezExpert, the Campground, RV Reservation and Property Management software.

 

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