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The Owner Revenue Share Booklet

Do you manage Rental Income on behalf of Owners? The comprehensive RezExpert Owner Revenue Share module is for you!

Click here for more information on the RezExpert Owner Revenue Share module.

 

DigitalRez Receives Various 5 Star Reviews

 

DigitalRez, a business with an office in St. Michael, Barbados, is proud to announce that they have recently received a string of 5 star reviews. In the reviews, customers old and new discuss the benefits they have experienced from using the Rezi reservation management system. Customers have expressed satisfaction for its ease of use and effectiveness.

Kevin Hall from the Barbados office of DigitalRez says: “We love hearing from our customers. We like to celebrate their successes with them, but it also tells us what we are doing right, and where we could improve our services even more. We’re particularly grateful to Tamela, who really highlighted the ins and outs of our service and how this has benefited her.”

The review in question, which was left by Tamela Guyette of Seawind RV Resort, states: “When asked by other companies to change my reservation system, I emphatically answer no. I enjoy using this program for my campground needs. The others seem to want to charge more for a program that has too many features that I don’t need. Y’all call at least once a month to see if we are having any issues with our program. That is wonderful and I hope you keep it up. Most of our issues have been resolved and any that haven’t, I know there is someone working on it. Outstanding Tech Support!”

The RezExpert system is a reservation and property management system that can be used by a variety of different businesses. It has been created using the most up to date security and web protocols, boasting a dynamic and rich interface that is easy to use and highly intuitive. Indeed, even large complex businesses such as resort networks and managed communities can utilize the system to their benefit.

DigitalRez is so popular that they have offices in Barbados, Canada, and Australia, from where they serve clients who own bed & breakfasts, campgrounds, hotels, houseboats, inns, kennels and catteries, marinas, mining companies, multi-resorts, RV resorts, strata, backpacker facilities, and more. Kevin Hall adds: “We can accommodate length and width sensitive units, multiple vehicle types, yield management, channel connections, unique lodge and experience packaging ideal for tours, rentals, golf tee times and a wide range of other verticals.”

DigitalRez, a business with offices in Barbados, Canada and Australia, is encouraging people to view their YouTube channel. This channel hosts a wealth of training videos for the RezExpert Reservation Software, as well as marketing videos that highlight some of the modules of RezExpert. Some of the videos available to view are: “RezExpert – The Preventative Maintenance Module”, “RezExpert – The Task Maintenance Panel”, “RezExpert – The Resource Task Manager Page”, and “RezExpert – A Decommissioned Unit”.

Kevin Hall from DigitalRez says: “We have decided to launch a YouTube channel with training and marketing videos to make it easier for our clients to build their understanding of our different systems and how these can help them. We intend to add a wide range of new videos gradually to provide people with further information and make the entire system even more user friendly.”

Additionally, the company has recently engaged in an active social media campaign. In so doing, they have launched a number of new social media channels, above and beyond YouTube. The new Facebook page has only recently been launched, for instance, yet has already attracted quite a number of likes. They use this social media page to share industry news and further information about their services as well as customer reviews.

Taken from their website, they have shared a review by Katrina G. on the Facebook page that highlights the high-quality service people have come to expect from DigitalRez: “We were very apprehensive about upgrading from old ROS to the new RezExpert, but the whole process went very smoothly. The ongoing support and training that we receive is greatly appreciated. It is hard to believe that we took so long to make the decision to change – RezExpert is so much faster and efficient!”

On the company’s main website, people can find further information on the various services that DigitalRez offers through RezExpert. Their focus is on providing professionals with a complete reservation and property management system. This helps property managers to become more organized and a lot more efficient, saving time and other resources across the board. People are encouraged to check out the website to choose the system that is right for them.

Task Resource Management

Click on the link to view the PDF.
Task Resources

Review and Reputation Management Module

Enhance customer satisfaction and reduce complaints with the RezExpert Review Module. Allow guests to review any area of your business from a mobile device while staying at your property, Receive customer low ratings instantly as they are made. Deal with any low ratings while the client is still on property. Turn a bad experience into a good experience and turn a potential 1 star review into a 5 star review.

The Review Management Module also keeps track of what guests are saying about you on over 15 external review sites such as TripAdvisor, Yelp and Google – to name the most common ones.

Kevin Hall, Managing Director of DigitalRez Group of Companies, has announced that their Campground Reservation Software System, RezExpert, has become very popular among campground businesses. He said that the main reason for this growth in popularity is because their campground reservation software is the most advanced in the industry while still being able to maintain an excellent user-friendly experience.

DigitalRez stated that RezExpert is ideal for campgrounds as they are very unique businesses, and because of this, they require features that are not easily found in regular reservation software. The company understood this need and made it their goal to create a solution for these businesses, and they are very happy with RezExpert, which is the outcome. DigitalRez added,

“Some of the most basic features needed include: length and width sensitivity; the ability to track electricity usage along with water & sewage are also essential features. RezExpert incorporates all of these as a standard feature set.”

When a campground business gets access to the campgound reservation software system, they will be able to access features such as map bookings, online reservations, credit card processing and the ability to manage more than one campground within the same RezExpert system. DigitalRez added that their campground reservation system can also be accessed from anywhere that there is an Internet connection. This is good news for clients that are always on the go and need to access the system through their tablet instead of a desktop PC or Mac.

DigitalRez also provides an RV management software system (RMS) that can be accessed in the cloud. The reservation system is also completely configurable, but is aimed at RV resorts. The company said that the RezExpert cloud-based system also gives clients the ability to maintain their entire business in one simple interface that is easy to learn. DigitalRez said the following,

“We also provide a robust online reservation module that interface reservation requests from your website directly to the front desk software. This added feature helps you maximize revenue and occupancy 24/7. No more lost clients through busy phone lines and no more double posting from email requests. Sit back and let RezExpert take the additional online orders.”

If clients would like to get more information on their modules, they are encouraged to visit the RezExpert Website. Here, they will find a dedicated page on all the modules that clients will be able to access. An added benefit of the RezExpert system is that no long-term contract is needed.

The company urges all those who are interested in their campground reservation software system, RezExpert, to visit them directly on the RezExpert website. Here, clients will be able to find full details on each of their systems, and there is also a “request a quote” form that they can fill out on their website. Interested parties also have the option to contact them by email, or to call them by phone in order to have more of their questions answered. DigitalRez stated that their goal is focused on more than just creating an advanced campground reservation software system for their clients; the company’s priority is to also consistently provide high quality customer service.

New Year Price Rise – Not for current clients

Everyone at DigitalRez wish you, our loyal clients a Merry Christmas & Prosperous New Year.

This has been a great year for DigitalRez and RezExpert, none of which was possible without you.

December has seen even more features and enhancements for RezExpert which can be seen at this link http://news.rezexpert.com/

January 2016 will also see the launch of our new pricing plan. Prices will rise from January 15th 2016… The good news is that for all those that are currently using the software, prices will remain exactly the same. This is just our way of saying thank you for being one of the early users of the system and sticking with us.

Once again we would like to wish everyone a Merry Christmas and a Prosperous New Year from all at The DigitalRez Group of Companies.

 

Kevin Hall | Managing Director | DigitalRez Group of Companies

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