news feed Archives

 

 

Booking Quote for DTM reservations – Users now have the ability to add DTM reservations to the booking process from the Booking Quote on the grid.

 

DTM online booking – The online booking interface for Down To The Minutes reservations are now available –

 

Link Units- Users now have the ability to link Down to the Minute units will full day units.  This will block the corresponding unit when a reservation/Pencil In is created.

 

-URL Export – A new tab has been added to the URL export which contains the base URL’s. One for regular bookings and one for Down to the Minute bookings if turned on.

 

New Date selection Calendar – A new calendar has been added to the bottom of the Availability Grid.  This will allow users to go to a specific date for the leftmost of the grid.

Note:  The submit button to the top right of the grid for Down To The Minute reservations will no longer jump to a specific date but will open the Booking Quote.

 

New Date Hover- When hovering over the units on the grid, a label of the unit and date will be provided to provide easier functionality with reservation handling.

 

Booking Quote – The way reservations are added to the quote. Intead of the +\- , a free form numeric field hhas been added to allow easy entry.

 

Create AR account – The ability to create AR account for a client from within the Client Editor is now available

 

Unit Closed Dates – Within the Unit Setup, users can now add and manage multiple closed dates for Units.

 

Language Module- This gives businesses the flexibility to change any terms within the online booking pages to whatever they want. Any term not coded will need to be added but the infrastructure will be there.

Contact DigitalRez for more information

 

View Setup  – This has been restricted to only allow a down to the minute unit to be assigned to only 1 view. This is because we need the intervals to be set.

 

-Add deposit_due wildcard to RezRobot Request Submitted

 

-Add “Privacy Policy” link in the footer of RezExpert. This needs to link to our current privacy policy located here: https://www.iubenda.com/privacy-policy/90543134/full-legal

 

Add DTM Terms & Conditions policy content and wild card so it can be utilized in the existing confirmation reports or email.

 

-Account Manager – Account Editor Tab – Change Start Date & End Date to use a different calendar option to provide access to the << T >> functionality.

 

 

Bug Fixes

-Registered and Upcoming report no longer broken when unit types have single quotes or any other special characters in the label.

-Guest Folio – Modification notice on a group will only appear if working on the same reservation in a group

-Owner Statement Of Earnings report isn’t populating the owner-occupied value correctly and days during Range value when maintenance pencil in is added.

-Availability Status Report:  DTM unit types are not displayed in the report, or any regular unit that has a Unit Link to a DTM unit

-Availability Listing – By Date Range report: Do not display DTTM unit types in report, or any regular unit that has a Unit Link to a DTM unit

 

-Billing Policy Setup panel: When creating a new billing policy, the displaying Invoice Label is not the label for the Billing Policy Type.

-Guest Folio – Cancellation Dialog – When loading reservation cancellation dialog the reservation is refreshed to prevent the modification time issue when someone enters comments within the Guest Folio.  Add Comments hyperlink has been removed to prevent the modification time issue.

 

-Column Headings on the Postal/Zip Charges export

-Guest Folio – Tasks/Notes link within the Guest Folio are now showing for businesses.

New Reports

-Promo Code Report

-Promo Code Report By Unit Type

-Promo Code Report by Rate Group

 

 

 

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

DigitalRez Announces Launch Of Condo And Strata Websites

DigitalRez, a company with offices in Canada, Austalia and Barbados, that develops digital reservation systems for the hospitality industry, has announced the launch of new RezExpert websites for niche industries, specifically condos and stratas. In addition, they will soon launch other niches, which are for campgrounds, RVs with mining, B&B, marinas, and more. For condos, the website can be found at https://condo.rezexpert.com/.

According to Kevin Hall from DigitalRez: “We are a company dedicated to customer service in the development, provision and servicing of the business technology requirements for the condo property industry. With the RezExpert software specifically designed to be fully integrated, easy to use and extremely reliable, we can cater to condo institutions and businesses of all types and sizes. We encourage you to learn more about our various solutions.”

The new condo website includes a range of features and modules. Specifically, it comes with CRM features, online HOA access, unique accounts, a branded app, credit card processing, automated emails, access control, reputation management, and a housekeeping module. It also includes central management, data mining, a document management system, multiple condos listed on a single database, batch printing, rental management, membership management, a maintenance module, dynamic reporting, automated billing, IP security, and owner rental and inventory management.

Meanwhile, the strata industry can also enjoy very similar features, as shown on https://strata.rezexpert.com/. Kevin Hall explains that these features have been made possible thanks to the proprietary DigitalRez ‘grid’. He explains: “RezExpert is the most advanced Java based property management system in the world. Utilizing a powerful, easy to use grid interface that replicates the familiar calendar. The grid can switch between properties with numbers in each cell representing inventory. Easily switch to the individual unit view for listing by each unit within the property. RezExpert also provides right click functionality for shortcut access for speeding up property management access.”

People are encouraged to review the different RezExpert websites for further information. New websites for other niche industries will soon be launched. Also, a live demo of the system can be arranged on request and people are encouraged to take advantage of that opportunity to see what it is all about.

https://www.pressadvantage.com/story/21173

DigitalRez, a business that creates digital reservation systems for the hospitality industry with offices around the globe, has launched new RezExpert websites targeted at individual hospitality verticals. The new RezExpert reservation and property management software can do many things for different verticals, particularly the strata, condo, RV, campground, and hotel industries. Details for RezExpert for hotels can be accessed at https://hotel.rezexpert.com/.

Kevin Hall from DigitalRez says: “DigitalRez is a company dedicated to customer service in the development, provision and servicing of the business technology requirements for the hospitality industry. With the RezExpert software solutions specifically designed to be fully integrated, easy to use and extremely reliable, we can cater to hospitality institutions and businesses of all types and sizes.”

One of the industries that the RezExpert software focuses on in particular are the campgrounds. The campground management system allows campgrounds to digitally manage their meters, online reservations, and mapping. The system also includes a branded app, credit card processing, automated emails, a point of sale (POS), and reputation management. The modules for the campground system include housekeeping, central management, CRM features, periodic billing, managing multiple resorts from a central database, batch printing, membership management, a maintenance module, dynamic reporting, automated billing, and IP security. To understand the system and receive a free live demo, interested parties may want to visit https://campground.rezexpert.com/.

Meanwhile, the new RezExpert website created for RV resorts also offers a variety of important tools for the said industry. They include many of the same features as the campground system, as the two verticals are quite closely related, but the one for RV resorts also includes an events module. Kevin Hall explains: “RezExpert is one of the most advanced Java based property management systems for the hospitality industry. It offers a powerful, easy to use grid interface that replicates the familiar calendar. The grid can switch between properties with numbers in each cell representing inventory. The user can easily switch to the individual unit view for listing by each unit within the property.” The website for RV resorts can be viewed at https://rvresort.rezexpert.com/.

Those interested may want to contact Rez Expert as soon as possible for further information on how the system can assist their particular reservation vertical.

https://www.pressadvantage.com/story/21149

RezExpert – The Account Management Booklet

 

 

This booklet contains information on the RezExpert Account Management Module. Click here to view the booklet.

RezExpert – The Online Reservations Booklet

 

This booklet contains information on the RezExpert Online Reservations & Rules Management Module. Click here to view the booklet.

Update Bulletin – March 27th 2018 – Fixes

 

 

New email wildcard – Rez_Charge_Subtotal. Displays a total of charges and exclusive taxes before payment

 

JetDirect V3 – Upgraded JetDirect version.

 

Shopping Cart – When inventory is lost in the middle of the process then you go to confirm the shopping cart when inventory doesn’t exist any longer. I have added logic to clear the shopping cart and when the dialog is closed it will refresh the page. I also added the same functionality to the normal reservation process.

 

SiteMinder – Added additional layers to attempt to get a country when downloading reservations.

 

 

Business Setup (Payment Express Only) Terminals for the payment gateway can be setup within the Payment Gateway tab.

 

Business Setup – RXC 10 interface UTC Minutes Offset – Separate RXC 10 dates from RXC 8 Dates.

 

Business Setup – RXC 10 Daylight Saving – I have added a “British Columbia, Canada & Sydney Australia” lookup table which contains all of the dates that go into daylight savings for those regions. If this is selected the RXC 10 time zone will be adjusted based on this. If not selected it will not do the additional adjustment. You can view all of the dates by clicking on the “…”.

 

 

Client Search Persons – Terminology has been changed from “Phone” to “Phone/Mobile”

 

Country Drop Down –  updated Country list

 

Payment Reference – The Payment Reference Number will now be appended to the Deposit or Security Deposit payment label if entered.

 

 

Bug Fix: When making a online group reservation and the business has security deposits setup that have the flag on to take the security deposit online. It does not allocate the payment correctly and in some cases it will crash attempting to pay off a reservation with too much money.

 

Bug Fix: The act of loading or canceling a pencil-in/service booking was creating an account/invoice on a pencil-in. So 2 people accessing the same pencil-in on the grid at the same time could cause that pencil-in to have 2 rez account. We are no longer creating accounts/invoices when a pencil-in is loaded or canceled so there should be no way to create 2 accounts.

 

Bug Fix: Product Group Setup – Added validation so you can no longer create 2 product groups to have the same label.

 

Bug Fix: Business Phone # is was not being displayed when someone is trying to make a cancellation request through the online booking interface

 

 

Report Bug: Error when printing the Pre-authorization report

 

Report Bug: Use invoice label on payment display on reports AUS perm statement, and most recent payment reports

 

 

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

Update Bulletin – March 14th 2018 – New Reports and Fixes

Click Images for Larger View

New Report: Guest Statistics – By Unit Type – Displays a unit type guest/occupant statistics between the range selected. Sorted by By Unit Type

 

 

New Report: Guest List with Products – Arrivals By Unit Type – Displays a list of reservations containing pos products that have a checkin date between the range selected. Arrivals sorted by By Unit Type

 

 

 

 

Check In 3 Inch Receipt Addition: Client name and credit card details have been added

 

 

 

Reservation Comment Handling: New comments are being added to the beginning of the string instead of the end.   Previously they were being added to the end when an employee was adding new comments

 

 

New Security Role – The Read Only security role has been created and available.  This role will only allow users to view the system but not apply any changes.

 

 

Bug Fixes

Bug Fix –  When doing a refund through processor and it completes succesfully it is not properly setting the “Resolved” flag on the payment gateway record so it shows up in the unresolved area in the Payment Gateway Manager.

 

Bug Fix: There is an issue doing a POS of taxes. Getting an error that at least 1 charge must be done

 

Bug Fix: Reservation statement – tentative detail report is not picking up the deposit converted transactions

 

Bug Fix: A POS could be added to a reservation that is checked-out. This ability has been removed

 

Bug Fix: Date stamp has been added to comments when they are first created. IE: Online booking pages when a client enters some comments

 

Bug Fix: Payment Express – Refund Through Gateway – When the amount didn’t use up 2 decimal places such as 100.5 the process failed and they received an “INVALID_AMOUNT” error. Only amounts that were using 2 decimal places would work such as 100.55.

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

 Page 1 of 24  1  2  3  4  5 » ...  Last »