Update Bulletin Archives

Features

Unresolved Payment Gateway Trans. –   This new feature was introduced into the Guest Folio.

This will appear on the Charges/Payments tab of bookings that have had an issue when processing the credit card payment.
This issue could be:
– The guest closed down the Payment screen without entering in their details
– The guest’s internet dropped out when they were processing the payment
These two reasons will display a Comment on the Guest Folio stating Submitted for Payment, but won’t have the Payment Received message.
– Credit Card declined.
– Cancel button was pressed when a staff member was processing through the payment.
This flag will indicate that the Payment needs addressing and the Booking can not be checked out or cancelled without addressing the payment first.
Operators will be able to click on the Link and it will direct them to the Payment Gateway Manager panel.
All Unresolved payments will display.

 

 

Operators will need to click on the transaction to highlight it, then click Resolve.

This indicates to RezExpert that the operator has either received the payment from the guest; or knows that there was an issue when the payment was being processed and that it has been resolved.
Once the Resolve Button has been clicked for the transaction, the operator will be able to go back to the Grid (using the Menu button) and either check out or cancel the booking (depending on what the scenario is).
We advise reviewing this Payment Gateway Manager panel and Resolving all transactions that you know have been addressed.
NOTE: Employees with RXC 10 Security Group: Property Administrator will have access to this panel or custom created can have access.
Please feel free to give us a call to discuss this at any time.

 

 

Payment Gateway Manager – The Transaction_ID is now available in the export field within the Payment Gateway Manager panel

 

 

New Policies available – A user can now assign policies to the Account Statement and Wholesaler Statement.  The policies can be assigned from within the Unit Policy Description panel within the setup area.

 

New Map Configuration – Users are now provided with additional functionality with configuring their map.  The occupied and unoccupied color is no longer limited to red and green consecutively.  A user can set the color to any desired color and shape for the unit plot to be a circle or a polygon with 3-8 sides and/or have a border

 

 

 

 

Payment Types Setup moved –  This panel has been moved the the Settlement Type setup.   This can be access by:

  1. Menu
  2. Setup
  3. Settlement Type Setup

 

 

This new interface will allow a user to deactivate a settlement type when no longer in use instead of deleting since there were records assigned.

The Priority controls the order in which the payment types are displayed and the User can set which payment types are available in which locations.

 

 

Boat Captain functionality added – Marinas can now track the Captain of the vessel within RezExpert.   They can assign the Captain to the reservation.   A user can also complete a search of the Captain to locate all reservations that were handled by that Caption and also search by Boat Name.  To utilize this functionality, the Captain preference would need to be enabled within  the Preferences section of the Business Setup.

 

New Grid Label options available –  The Captain Name, Vehicle Name and Vehicle Length fields in the Guest Folio can now be displayed on the grid as part of the reservation label

Please contact DigitalRez for assistance

 

Meter POS change – A user can now apply more than two decimal places in the Price per Unit section when doing a Meter sale in the POS (Point of Sale) panel.

 

 

 

 

Bug Fixes

Discount Bug – When a product is set to charge per day and the discount is a percentage based discount the discount does not get charged correctly on a new reservation. The charge is now being discounted appropriately

Guest Statistics report fix

Ticket Email label fix

Report Policy fix

Daily Inventory load issue fix

Check In duplicate report Fix

Daily Occupant Count report fix

Rez List Long Term report – Charge to Date fix

Closed Down To The Minute inventory Fix

Analytics Display fix

Alt confirmation Export fix

 

 

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

Update Bulletin – 24th Oct 2018 – New Features and Fixes

Features

Booking Access Restriction – This panel functionality has been moved into the Rule Setup panel.  This will allow users more functionality associated with this rule.   To access :-

1) Click Menu

2) Click Admin

3) Rule Setup

Contact Support for any assistance

 

Event Setup – Restrict Online Access has been made available to all users from within this panel even if they are not utilizing the membership module.

 

Reservation Revenue Breakout by Tax report displays no GL Code next to the product, when the product has a GL#1 and GL#2 assigned.

 

Account Manager – We want to add a link and a dialog that will load up a Statement History dialog so they can generate a report at the click of a link. The link/dialog is only available for AR & AR – Res at the operation level or the AR Payable & AR Res Payable at the business level. (Online Booking Fees Payable Statement).

 

Analytics – Different analytic panels for different ways of viewing analytics have been added

Panels:-

1.Rate Group

2. Source (console, resort web, etc)

3. Location ie. city, state/prov, country, zip/postal

4. Promo Code

5. Marketing Type

These analytics panels will provide the detail and Pace reporting functionality in their sub-sections

 

Security Group Setup –

a) Add new Permission layer for extra permission handling.

b) Add copy from when adding a new security group.

c) Restructure panel to group each category in tabs to utilize the space better.

d) Added editable properties where certain security groups\permissions can be edited and some cannot.

 

Theme Setup – Add signature image upload option.  This signature image is only applied to specific report in the system.

 

Shift4 Timeout – A timeout has been applied to the Shift 4 payment form.  If a user/customer is in this area for 15 minutes or more, they will be redirected to a failed message.  This is to make sure that payments are not being applied after a reservation has already been adjusted.

 

Client Search Dialog – When adding or editing a client a user will no longer be redirected to the Client Editor panel but a dialog pop up will appear to provide the user with the same functionality.   The Client Editor panel can still be utilized if opened manually.  This process is to speed up client handling processing without having to redirect users away from where they are.

 

Disable Auto Select Client flag – This flag has been added to the Client Search panel to allow the user to select a client without automatically selecting when that is the only result.

 

 

New Report: Accounts Receivable – arpaymentreceipt filename: arpaymentreceipt.lyo added to system reports and assigned to account manager print mode.

 

New Report: Accounts Receivable – arinvoicedetail filename: arinvoicedetail.lyo added to system reports and assigned to account manager print mode.

 

New Report: Accounts Receivable – Billing Invoice filename: arbillinginvoice.lyo added to system reports and assigned to account manager print mode.

 

Membership log – A log of what membership a reservation was created under will now be provided in the Guest Folio History of a reservation.

 

Account Manager – Addition of account description field.

 

Grid Hover – When hovering over a reservation, the Check-In/Check-Out date will be displayed in that situation instead of Date.

 

NEW REPORT: Ticket Sale Detail – Manager report by date range – search by ticket date or Ticket purchase date (made date) and group by ticket occupant.

 

NEW REPORT: Ticket Guest List, Crew report by date range including custom client field (Question about food allergy) – search by ticket date and group by ticket occupant.

 

Online Custom Fields – Add ability for someone to be able to set a flag within the Custom Field Setup so it shows up within the online booking pages.

 

Ticket Sales -The Client PDF’s will also be displayed within the client display area in this panel.

 

Label Classification of the GL Reference in Product Setup has been applied

 

Ticket Sales – Label change from Cell Phone to Mobile.

 

Analytics – Average Length Of Stay has been added to the Detail/Pace tab in all analytics panels.

 

Zip/Postal Lookup – If the Zip/Postal is 2 characters or less, the system will no longer try to generate possibilities.  Once there 3 or more characters, the system will auto populate or list the results.

 

 

Bug Fixes

The confirmation – Group Letter is showing deposit paid when that has not occurred.

Rez Fee created on All Types. Doesn’t work on DTM Unit Types

Default Rate Group in Member Type Source Defaults not the default rate group in Ticket Sales.

Permission Fix for Property Manager for Ticket Setup.

POS Online Email Confirmation – When multiple taxes are assigned to a product the email duplicates the product incorrectly showing 2 separate totals in the ~Product_Sales~ wildcard.

Advanced Tax issue rectified

Corporate Confirmation letter…Company name is displaying as lower case when it needs to be Uppercase.

Employee Setup – When resetting someone’s password it was killing their IP Security settings.

Analytics legend is no longer duplicating Unit Type label

When refreshing Online booking interface after making a reservation, it will load the current date they made the booking under.

Selectable Time on All Payments report has been rectified

Online Commission Invoice balance forward issue has been rectified

Rates Setup – When Hotel Daily Rates is turned on DTM rates are not editable any longer.

Online POS or Ticket purchase with an AR Transfer  confirmation emails fix applied

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

Features

 

Guest Folio – DTM – Add the ability to change the reservation dates from within the Guest Folio.

 

Business Module – Disable Online PDF Confirmation has been changed to Disable Online Rez PDF Confirmation. This business module no longer controls the PDF’s from being displayed on the POS/Ticket confirmation page.

 

Content Setup – A code field has been added to the content setup so it can be used in various areas to specify what content is displayed.

 

Ticket Occupants – Ticket Occupants Character limit increased to 30 characters

 

Client Editor – The Client Editor panel has been added to the Client Task/Note List page.

 

Product Setup – The ability to setup GL Numbers from within the product setup area is now available

 

New Preferences

–   Grid – Basic Hover – has been added to the Preferences tab of the Business Setup. When this is turned on the hover event on the grid will revert to using the built in html “title” and no longer display the date on hover of the grid.

–   Product Setup – Force GL Number – This will force a user to enter a GL number when creating a new product.

 

 

 

Client Relationships – A new module has been added that will allow client relationships to show up in the Client Search when searching for a client.  The other client will be in blue text color.

N.B Contact DigitalRez regarding this functionality

 

Page View – The Home Link is now available on the Dashboard page

 

Online DTM – The Unit Long Name will be displayed instead of the Unit Label in the DTM online interfaces

 

Bug Fixes

Booking tickets online no longer require the State being entered twice in certain situations

Proper unit selection when Owner has multiple accounts for the Owner Statement Of Earnings report

URL Export now displays even if you have only Online DTM Bookings enabled in Online Settings tab.

Online Ticket Interface – no longer displays Vehicle 0 – 0  on Invoice for a ticket that is not vehicle-related.

Ticket Search Panel – Sold Date search option are now displaying Online Tickets

Deposit Activity report fix

DTM day overlap fix applied

Mobile Shopping Cart payment issue fixed

Online interface Cancellation Report fixed

Guest Statistics report date range fixed

The analytics panel only showing 12 days when drilled down on a month is fixed

DTM Unit Availability. Units that are occupied no longer being displayed in the available units list

Product Group Setup – A user can no longer create a product group with the same name as a system group

Payment Gateway Manager – Terminal Audit button no longer shows if not applicable to buiness

Rez Quote unit assigned bug fixed

Rez Quote – DTM – When highlighting on the DTM grid and clicking Submit to load up the Rez Quote dialog, when the dialog loads the Unit is now displaying

Rule Setup – Restrict past years in the calendar to only show last 5 years.

Message to stop operators creating a blank Custom Field

 

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

 

 

Booking Quote for DTM reservations – Users now have the ability to add DTM reservations to the booking process from the Booking Quote on the grid.

 

DTM online booking – The online booking interface for Down To The Minutes reservations are now available –

 

Link Units- Users now have the ability to link Down to the Minute units will full day units.  This will block the corresponding unit when a reservation/Pencil In is created.

 

-URL Export – A new tab has been added to the URL export which contains the base URL’s. One for regular bookings and one for Down to the Minute bookings if turned on.

 

New Date selection Calendar – A new calendar has been added to the bottom of the Availability Grid.  This will allow users to go to a specific date for the leftmost of the grid.

Note:  The submit button to the top right of the grid for Down To The Minute reservations will no longer jump to a specific date but will open the Booking Quote.

 

New Date Hover- When hovering over the units on the grid, a label of the unit and date will be provided to provide easier functionality with reservation handling.

 

Booking Quote – The way reservations are added to the quote. Intead of the +\- , a free form numeric field hhas been added to allow easy entry.

 

Create AR account – The ability to create AR account for a client from within the Client Editor is now available

 

Unit Closed Dates – Within the Unit Setup, users can now add and manage multiple closed dates for Units.

 

Language Module- This gives businesses the flexibility to change any terms within the online booking pages to whatever they want. Any term not coded will need to be added but the infrastructure will be there.

Contact DigitalRez for more information

 

View Setup  – This has been restricted to only allow a down to the minute unit to be assigned to only 1 view. This is because we need the intervals to be set.

 

-Add deposit_due wildcard to RezRobot Request Submitted

 

-Add “Privacy Policy” link in the footer of RezExpert. This needs to link to our current privacy policy located here: https://www.iubenda.com/privacy-policy/90543134/full-legal

 

Add DTM Terms & Conditions policy content and wild card so it can be utilized in the existing confirmation reports or email.

 

-Account Manager – Account Editor Tab – Change Start Date & End Date to use a different calendar option to provide access to the << T >> functionality.

 

 

Bug Fixes

-Registered and Upcoming report no longer broken when unit types have single quotes or any other special characters in the label.

-Guest Folio – Modification notice on a group will only appear if working on the same reservation in a group

-Owner Statement Of Earnings report isn’t populating the owner-occupied value correctly and days during Range value when maintenance pencil in is added.

-Availability Status Report:  DTM unit types are not displayed in the report, or any regular unit that has a Unit Link to a DTM unit

-Availability Listing – By Date Range report: Do not display DTTM unit types in report, or any regular unit that has a Unit Link to a DTM unit

 

-Billing Policy Setup panel: When creating a new billing policy, the displaying Invoice Label is not the label for the Billing Policy Type.

-Guest Folio – Cancellation Dialog – When loading reservation cancellation dialog the reservation is refreshed to prevent the modification time issue when someone enters comments within the Guest Folio.  Add Comments hyperlink has been removed to prevent the modification time issue.

 

-Column Headings on the Postal/Zip Charges export

-Guest Folio – Tasks/Notes link within the Guest Folio are now showing for businesses.

New Reports

-Promo Code Report

-Promo Code Report By Unit Type

-Promo Code Report by Rate Group

 

 

 

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

Update Bulletin – March 27th 2018 – Fixes

 

 

New email wildcard – Rez_Charge_Subtotal. Displays a total of charges and exclusive taxes before payment

 

JetDirect V3 – Upgraded JetDirect version.

 

Shopping Cart – When inventory is lost in the middle of the process then you go to confirm the shopping cart when inventory doesn’t exist any longer. I have added logic to clear the shopping cart and when the dialog is closed it will refresh the page. I also added the same functionality to the normal reservation process.

 

SiteMinder – Added additional layers to attempt to get a country when downloading reservations.

 

 

Business Setup (Payment Express Only) Terminals for the payment gateway can be setup within the Payment Gateway tab.

 

Business Setup – RXC 10 interface UTC Minutes Offset – Separate RXC 10 dates from RXC 8 Dates.

 

Business Setup – RXC 10 Daylight Saving – I have added a “British Columbia, Canada & Sydney Australia” lookup table which contains all of the dates that go into daylight savings for those regions. If this is selected the RXC 10 time zone will be adjusted based on this. If not selected it will not do the additional adjustment. You can view all of the dates by clicking on the “…”.

 

 

Client Search Persons – Terminology has been changed from “Phone” to “Phone/Mobile”

 

Country Drop Down –  updated Country list

 

Payment Reference – The Payment Reference Number will now be appended to the Deposit or Security Deposit payment label if entered.

 

 

Bug Fix: When making a online group reservation and the business has security deposits setup that have the flag on to take the security deposit online. It does not allocate the payment correctly and in some cases it will crash attempting to pay off a reservation with too much money.

 

Bug Fix: The act of loading or canceling a pencil-in/service booking was creating an account/invoice on a pencil-in. So 2 people accessing the same pencil-in on the grid at the same time could cause that pencil-in to have 2 rez account. We are no longer creating accounts/invoices when a pencil-in is loaded or canceled so there should be no way to create 2 accounts.

 

Bug Fix: Product Group Setup – Added validation so you can no longer create 2 product groups to have the same label.

 

Bug Fix: Business Phone # is was not being displayed when someone is trying to make a cancellation request through the online booking interface

 

 

Report Bug: Error when printing the Pre-authorization report

 

Report Bug: Use invoice label on payment display on reports AUS perm statement, and most recent payment reports

 

 

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

Update Bulletin – March 14th 2018 – New Reports and Fixes

Click Images for Larger View

New Report: Guest Statistics – By Unit Type – Displays a unit type guest/occupant statistics between the range selected. Sorted by By Unit Type

 

 

New Report: Guest List with Products – Arrivals By Unit Type – Displays a list of reservations containing pos products that have a checkin date between the range selected. Arrivals sorted by By Unit Type

 

 

 

 

Check In 3 Inch Receipt Addition: Client name and credit card details have been added

 

 

 

Reservation Comment Handling: New comments are being added to the beginning of the string instead of the end.   Previously they were being added to the end when an employee was adding new comments

 

 

New Security Role – The Read Only security role has been created and available.  This role will only allow users to view the system but not apply any changes.

 

 

Bug Fixes

Bug Fix –  When doing a refund through processor and it completes succesfully it is not properly setting the “Resolved” flag on the payment gateway record so it shows up in the unresolved area in the Payment Gateway Manager.

 

Bug Fix: There is an issue doing a POS of taxes. Getting an error that at least 1 charge must be done

 

Bug Fix: Reservation statement – tentative detail report is not picking up the deposit converted transactions

 

Bug Fix: A POS could be added to a reservation that is checked-out. This ability has been removed

 

Bug Fix: Date stamp has been added to comments when they are first created. IE: Online booking pages when a client enters some comments

 

Bug Fix: Payment Express – Refund Through Gateway – When the amount didn’t use up 2 decimal places such as 100.5 the process failed and they received an “INVALID_AMOUNT” error. Only amounts that were using 2 decimal places would work such as 100.55.

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

Update Bulletin – 21 Feb 2018 Ticketing Module is here!

Click Images for Larger View

 

Ticket Module – A new module is now available.   Create and manage your tickets from within RezExpert.  Click the link below for more details

Click Here for more information

 

 

 Online Booking Pages – Pay with AR Transfer –  Users can now allow their clients to settle charges to their accounts.  This is associated with either reservations or POS charges.   This feature must be enabled on the member type level if this functionality is being provided to the customers

 

 

POS Sale – The ability to add zero-dollar charges to be applied to the customer’s Guest Folio or Account Receivable has been added.  This will allow users to indicate that a customer received the service/product even if there is no charge attributed to it.

 

 

Product Setup – Unique product codes can be saved per product. POS product code search now uses product code to find products.

 

 

 

Content Setup – The Content Editor allows setup of static custom text Content that will display on the Confirmation Panel of the Online Booking Page and also Online Product Sales Transactions.
This enables you to direct guests to another web page, to sell additional services for example ours, annual passes, day passes or further information. The user can then assign content to different areas of the program so that the system knows what to display using the Content Assignment.

Click here for more information on Content Setup

 

 

Business Setup – Added Business Short Name (25 character max) – A new field is now available in the Business Setup for the Business Name which is displayed on the online booking pages for mobile devices

 

 

CKEditor – Underline capability has been added to this control which is utilized throughout the system.

 

 

Reservationment (Tentative report) –  StateTentative transactions have been moved to the section below the processed transactions in statement.

 

 

New Wildcards –  New wildcards have been added for tickets

a) Invoice # 

b) Ticket Type Label

c) Invoice_Discount

d) Ticket sold date

 

 

Online Booking Page (Non Mobile – List View) – A couple changes have been applied:

a) The reservation Estimate now displays “See Quote” when more than 10 days reservation length is selected.

b) The “Book” button label has been changed to “Quote”.

c) The quantity option is now hidden when Group reservations are disabled

 

Account Manager – The ability to add a token on Payment Gateways that use tokens (Including the Vault) has been added to this panel.

 

URL Export – FULL URL for the Unit Type or Unit is now provided in the URL export.

 

Alt Conf # – Increased the field size from 20 to 50 characters.

 

Unit Type Setup – Capacity field has been removed

 

Bug Fixes

Bug Fix – Pencil-Ins –  When Auto Assign Unit on Grid is turned on being unable to create an unlocked pencil-in has been fixed

 

Bug Fix – When advanced taxes are being used the percentage based Rez Fee is not working correctly has been fixed.

 

Bug Fix –  V3 was able to cancel a reservation leaving a balance. Some restrictions have been added to the cancellation process so it will fail if it was a wholesaler and invoices existed at the reservation. A reservation change history record has been added at the group level of a channel reservation indicating that the cancellation was attempted if it failed.

 

Bug Fix – When manually overriding a tax on a reservation, the tax can now be applied even if the rate group is NOT taxable

 

Bug Fix – Bulk Cancellations – When selecting No Refund when deposits have been made on any reservation other than the first reservation this causes reservations to be cancelled with a balance even though the total of the group reservations is 0. We are now handling extra “Penalties” by each reservation.

 

Bug Fix – Mobile devices for map based businesses with unit or unit type images were not displaying correctly.

 

Bug Fix – When using the Vault it would crash when attempting to view a token from the Edit/View Token dialog.

 

Bug Fix – Extra blank spacing for Online Maps on Mobile Device has been fixed

 

 

 

Upcoming Features

(1) Training Academy – A training academy for the RezExpert software will be coming soon.  Users will be able to take courses in regards to the use of the software and its capabilities.  It will provide a multitude of training materials (videos and help help documents) to assist with the training process.  Completion certificates can be achieved and tracking of progress and achievements.

(2) Group Pencil In – There will be a new Pencil In type (e.g Maintenance, Regular) which will distinguish for a Group Pencil In

(3) Home Page Additions –  The Home page will provide quick links to the Training Video archive, Documentation Archive, Gazette and any Featured News

(4)  Warning List on comments-  This will allows users to determine on a reservation if there is a warning list comment associated with the client

(5) Contact for an Account Receivable – Users will be able to enter the contact person for any AR account created.

(6)  AR revenue in the Revenue Statistic panel – The revenue from Reservation Product sales done in the AR of a client will be added to the calculations in the Revenue Statistics panel

(7)  Save Quotes – Users will be able save quotations for packages which will be a combination of reservations and products, thus speeding up the process of applying packages to customers.

(8) Google Maps –  The capability of using the Google map engine to check availability and make reservations based on the geographical location on the map.

(9) Recur Pay additions –  This will allow users to create reoccurring payment policies to charge a customer’s stored tokenized credit card

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