Resort Specific App – RezExpert now boasts an integrated property specific App with powerful and unique features. We have also bundled some of our most powerful modules with every App purchase. Just some of the things included are listed below:
Unlimited Push Notifications – Send unlimited marketing or update messages to your guests and track engagement.
Facebook Fanpage Integration – Embed your Facebook fan page into the resort App to raise guest interaction.
Weather – Stream local weather forecast.
Video Streaming – Showcase resort specific videos directly inside of the App.
Photo Gallery – Showcase the best images of your resort.
Resort Information – Showcase your resort amenities.
Calendar of Events – Keep guests up to date on what is going on at your resort.
Client Relationship Management (CRM) – Track all communication and interaction with each guest. Never rely on email to find guest communication history again.
Review Management – Allow guests to rate services, amenities, accommodation or any area of your business easily from their mobile device. Track all scores and deal with any low ratings while the guest is on property before they leave and post to social media sites. View booklet. View video.
Reputation Management – Know what guests are saying about your resort on the most popular social media platforms. Interact and reply to positive and negative reviews as they happen before they get a chance to negatively impact on revenue.
Resource Management – Keep a history of all maintenance tasks to ensure all areas of your resort are kept to a high standard. Keep a history of all repairs and parts replaced for comparison and replacement of high maintenance areas/equipment.
Sell Items Online – Integrate online product and service sales from within the resort specific App. Allow guests to buy products and services easily from within the App before they arrive, increasing pre-arrival revenue.
Online Check-in/out – Allow guests to check-in online with this new RezExpert module. Early or late check-in/out can be accommodated as long as the guest has paid any deposits if applicable before check-in or has paid all charges on their account before checking out. View booklet.
Filed under: Marketing Alert
Like this post? Subscribe to my RSS feed and get loads more!