Wildcards are available to help customize your emails and reports.
All Custom Fields created automatically have a Wildcard created.

Alt_Confirmation_NumberAlternate Reservation Confirmation Number entered on Corporate; Travel Agent; Wholesaler; Channel reservations.
Alt_Grid_LabelAlternate Grid label listed in Reservation.
Cancel_AmountReservation charges cancelled.
Cancel_CommentsComments entered into the Cancellation Comments box at the time of cancellation.
Cancel_Date: Date the reservation was canceled.
Cancel_Description: Description of Cancellation Fee, and amount of fee charged at cancellation.
Cancel_TruncAmount: Cancellation Fee, minus any cent value.
Client_Default_ImageDefault Image uploaded to the Client’s file.
Client_PasswordClient’s Online Password.
Client_Username: Client’s Online Username.
Confirmation_NumberReservation Confirmation number.
Document_LinksPDF Global/Unit Type documents.
Frontdesk_Rez_Number: Reservation number.
Group_Email_CommentComment entered to display on the Group Confirmation Email sent out.
Group_Summary_Custom: Displaying group reservation list including Check-In Date only, and Group totals..
Group_Summary_DetailDisplaying group reservation list including Check In and Check Out date, and Group totals.
Guest_Address1: Address listed in Address Line 1 in the Reservation (and Client Editor).
Guest_Address2: Address listed in Address Line 2 in the Reservation (and Client Editor).
Guest_CityCity listed in Reservation (and Client Editor).
Guest_Co_First_NameClient’s Partner’s First Name.
Guest_Co_Last_NameClient’s Partner’s Last Name.
Guest_EmailEmail Address entered in the Reservation (and Client Editor).
Guest_Fax_NumberFax number listed in Reservation (and Client Editor).
Guest_First_NameClient’s First Name.
Guest_Full_NameClient’s Full Name.
Guest_Last_NameClient’s Last Name.
Guest_MemberIDMember ID listed in Client Editor.
Guest_PhonePhone number listed in Reservation (and Client Editor).
Guest_Mobile_Phone: Client’s mobile phone number.
Guest_PostalPostal Code number listed in Reservation (and Client Editor).
Guest_Prov_StateState listed in Reservation (and Client Editor).
Member_Address1: Address listed in Address Line 1 on the Reservation (and Client Editor).
Member_Address2: Address listed in Address Line 2 on the Reservation (and Client Editor).
Member_City: City listed in Reservation (and Client Editor).
Member_Co_First_NameGroup Booking Summary Client’s Partners First Name.
Member_Co_Last_NameGroup Booking Summary Client’s Partners Last Name.
Member_Fax_Number: Fax number listed in Reservation (and Client Editor).
Member_First_Name: Group Booking Summary Client’s First Name.
Member_Full_Name: Group Booking Summary Client’s Full Name.
Member_Last_Name: Group Booking Summary Client’s Last Name.
Member_PhonePhone number listed in Reservation (and Client Editor).
Member_Postal: Postal Code number listed in Reservation (and Client Editor).
Member_Prov_StateState listed in Reservation (and Client Editor).
Occupant_DetailsOccupants on the reservation.
Online_Product_Sales: Products sold online.
Pin_Card_NumberAssigned Security Gate Pin Code.
Quote_Client_Name: Client name associated with the quote.
Quote_Comments: Comments associated with the quote.
Quote_Confirmation_Number: Confirmation number associated with the quote.
Quote_Made_Date: Comments associated with the quote.
Quote_Expiry_Date: The expiry date of the quote.
Quote_Product_Sales: Product Sales associated with the quote.
Quote_Sum_Charges: The sum of charges associated with the quote.
Report_LinksAttached Reservation reports – Confirmation letters, Tax Receipts/Invoices.
Rez_Arrival_Time: The arrival time listed on the reservation.
Rez_Balance_DueCurrent Balance of Reservation.
Rez_Charges: Charges associated with Reservation.
Rez_Check_Out_Date: Reservation Check-Out Date.
Rez_Check_Out_Date_Long_Day_FormatReservation Check Out Date with day.
Rez_Comments1: Client Comments entered at the time of booking (Online Reservations).
Rez_Comments2: Comments entered into the reservation by Employees.
Rez_Create_Time: When the Reservation was made.
Rez_Departure_Time: Departure time listed on the reservation.
Rez_Deposit_Policy: Deposit Policy assigned to the reservation.
Rez_Deposits: Deposits Paid amount.
Rez_Discount: Amount that has been discounted off the reservation.
Rez_Email_Comment: Email comment associated with the reservation.
Rez_Number: Reservation Number.
Rez_Number_Of_Nights: Length of reservation.
Rez_Number_Of_People: Number of Occupants entered in the reservation.
Rez_Number_Of_Pets: Number of Pets entered in the reservation.
Rez_Open_Date: Check In date of reservation.
Rez_Open_Date_Long_Day_FormatCheck In date of reservation with day.
Rez_PaymentsPayments made to the reservation.
Rez_Promo_code: The promo code associated with the reservation.
Rez_Rate_Group: The rate group associated with the reservation.
Rez_Rate_Per_NightDaily Rate of the reservation.
Rez_Refund_Payment: Payment amount refunded at time of cancellation.
Rez_Total_Tax: Total amount of Tax associated with the reservation.
Rez_Unit_Label: Assigned Unit to the reservation.
Robot_Address1Business address entered in Business Setup > 1. Business Info Address Line 1.
Robot_Address2: Business address entered in Business Setup > 1. Business Info Address Line 2.
Robot_CityBusiness city entered in Business Setup > 1. Business Info.
Robot_Country: The country the business is located in.
Robot_DirectionsText entered in the Directions panel in Business Setup > 8. Unit Type Policy Description.
Robot_EmailBusiness Email address listed in 1. Business Info.
Robot_Fax_NumberBusiness Fax number entered in 1. Business Info.
Robot_NameBusiness Name.
Robot_PhoneBusiness Phone Number entered in 1. Business Info.
Robot_PostalBusiness Postal Code.
Robot_Tax_Number: Business Tax Number.
Robot_Website: Business Website Address entered in 1. Business Info.
Security_DepositsSecurity Deposit Amount applied/paid on reservation.
Standard_MsgText entered in the Email Confirmation Text panel in 8. Unit Type Policy Description.
System_DateCurrent date.
Tax_DetailsLists of taxes and amounts applied to reservation.
Terms_And_ConditionsInformation entered in Business Terms & Conditions panel in 8. Unit Type Policy Description.
Total_Incl_TaxReservation tax amount.
Type_Cancel_PolicyCancellation Policy for the Unit Type.
Type_Checkin_Time: Check-In time set in the Unit Type setup.
Type_Checkout_Time: Check Out time set in the Unit Type setup.
Type_General_PolicyGeneral Policy text entered in 8. Unit Type Policy Description > General Policy text panel.
Type_LabelUnit Type Name.
Type_Long_NameUnit Type Long Name.
Vehicle_Desc: Vehicle Description entered in the reservation.

Filed under: FAQ

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